Let's Begin



Just complete this form and our Client Care Team will reach out within 48 hours (M-F) to confirm that you're on our list and let you know if we need additional information.

Please be aware that our clinicians have very full schedules, so the amount of time to schedule a first visit varies. It may take upwards of 3-4 months. However, your care is very important to us! Our scheduling team works every day to find you those available slots, and your patience is greatly appreciated.

VIsit us in Federal Way

Twin Lakes Counseling, PLLC

3430 SW 320th Street,
Federal Way, WA 98023

Call us: 253-289-6099
Fax: 253-231-7251

[email protected]

Scheduling FAQs

Do you take insurance?

Yes! While all of our clinicians accept out-of-pocket payments, some clinicians at Twin Lakes Counseling are also in-network with the following insurances:

  • Premera
  • LifeWise
  • Kaiser PPO (not HMO)
  • Aetna
  • Cigna
  • Optum / United HealthCare / UMR
  • Medicaid (including Apple Health)

Our psychiatric mental health nurse practitioner is in-network with Medicaid and most private/commercial insurers.

In addition to being in-network with these insurances, Twin Lakes Counseling also provides superbills for you to submit for out-of-network benefits. Ask our helpful office staff to provide you with information about and questions to ask your insurance company to determine whether this is an option for you!

For a great discussion of how and why to use out-of-network benefits, check out this blog post by Maggie Jordan of Zencare!

How much does therapy cost?

Individual, couple, and family sessions are billed at the following rate and apply to a standard 50-minute session whether in-person, online, or over the phone:

  • $150 for fully licensed masters-level therapists
  • $130 for masters-level therapists (supervised)
  • $95 for bachelors-level therapists (supervised) - $15 discount for self-pay
  • $250 for an initial evaluation with our ARNP
  • $150 per visit for ongoing medication management

Longer sessions are available and are billed at the same rate (1 hr 15 min = 1.5 times the rate, etc). However, keep in mind that insurance rarely covers longer sessions, so you will be responsible for the additional cost if you are using insurance.

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