Let's Begin


Join our scheduling queue!

We look forward to serving you. Just complete this form and our Client Care Team will reach out within 48 hours (Mon-Fri) to confirm you're on our list!

Insurance Plans We Accept:

Our mission is to serve as many people in our community as possible which means we work to be in-network with as many insurance companies as possible (listed below). We need to see your insurance card to confirm that we are in-network with your specific plan

Commercial Insurances:

  • First Choice
  • Premera (and some other BCBS plans)
  • Regence
  • Aetna
  • Cigna
  • Kaiser PPO Plans
  • Molina
  • United Healthcare / Optum
  • Ambetter


Medicaid Insurances:

  • Molina
  • United Healthcare
  • Amerigroup
  • Coordinated Care
  • Community Health Plan of Washington


Don't see your insurance company on this list? Be sure to check out our discounted self-pay rates!


PLEASE NOTE: It is very important to let us know all possible insurances you may be covered by to avoid additional charges! It is not uncommon to have two active insurance plans and not realize it (previous insurance plans may still be active, you may be covered by a parent's or spouse's insurance in addition to your own, etc). We do not send in claims for commercial secondary insurance so you will want to ask your commercial secondary insurance plan if you can seek reimbursement for yourself.

VIsit us in Federal Way

Twin Lakes Counseling, PLLC

3430 SW 320th Street,
Federal Way, WA 98023

Call us: 253-289-6099
Fax: 253-231-7251

[email protected]

Scheduling FAQs

Do you take insurance?

Yes! While all of our clinicians accept out-of-pocket payments, some clinicians at Twin Lakes Counseling are also in-network with the following insurances:

  • Premera
  • Regence
  • LifeWise
  • Kaiser PPO (not HMO)
  • Aetna
  • Cigna
  • Optum / United HealthCare / UMR
  • Medicaid (including Apple Health)

Our psychiatric mental health nurse practitioner is in-network with Medicaid and most private/commercial insurers.

In addition to being in-network with these insurances, Twin Lakes Counseling also provides superbills monthly through our Client Portal for you to submit for out-of-network benefits. Ask our helpful office staff to provide you with information about and questions to ask your insurance company to determine whether this is an option for you!

How much does therapy cost?

Individual, couple, and family sessions are billed at the following rates and apply to a standard 53-minute session whether in-person, online, or over the phone:

  • $165 for fully licensed masters-level therapists 
  • $155 for masters-level therapists under supervision 
  • $125 for bachelors-level therapists under supervision
  • $325 for an initial evaluation with our ARNP
  • $200 per visit for ongoing medication management
  • Ask about our self-pay discounts!


Longer sessions are available and are billed at the same rate (1 hr 20 min = 1.5 times the rate, etc). However, keep in mind that insurance rarely covers longer sessions, so you will be responsible for the additional cost if you are using insurance.

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